RentCafe Terms of Service
By using RentCafe.com (RentCafe ILS) or any property websites powered by RentCafe (RentCafe Portal) (collectively, “RentCafe”), you accept and agree to be bound by the latest version of the RentCafe Terms of Service (posted at https://resources.yardi.com/legal/rentcafe-terms-of-service/), which are between you and RentCafe (not the property) and will be updated from time to time. The property may have its own terms and conditions that apply between the property and you.
Terms of Use and Privacy Policy
1. Using Our Website
By using this website, you confirm that you are at least 18 years old and agree to follow these rules. If you don’t agree, please don’t use the site.
2. Changes to Terms
We may update these terms. Please check this page regularly. Continued use means you accept the changes.
3. Website Access
We may change or remove parts of the site or stop your access at any time.
4. Your Account
You are responsible for keeping your account safe. We are not liable for misuse.
5. Copyright
All content belongs to FPI Management, Inc. or its partners and is protected by law.
6. Trademarks
Trademarks on this site belong to FPI Management, Inc. or its partners. Do not use them in ways that confuse or harm.
7. Limited License
You may use the site but cannot copy, sell, or change it without permission.
8. Indemnification
If someone sues us because of your actions on the site, you agree to cover the costs.
9. No Guarantees
We provide the site “as is.” We don’t guarantee it will always work perfectly.
10. Limitation of Liability
We are not responsible for indirect or unexpected damages. Some state laws may give you more rights.
11. Legal Jurisdiction
This site is managed from California. Legal issues will be handled in Folsom, California.
Privacy Policy
1. Your Privacy
We don’t sell your personal information. We use strong security to protect your data.
2. Security
We use encryption and secure servers. Report any fraud to your bank immediately.
3. Data Protection
We use backups, antivirus software, and firewalls to protect your data.
4. Sharing Information
We only share your data with payment processors or when required by law.
5. Information We Collect
We collect your billing address, contact info, apartment name, account number, and credit card details to process payments.
6. Access to Your Information
Contact your leasing office to view your payment history.
Application Terms
We may check your credit and rental history. We follow fair housing laws and do not discriminate.
If your application is rejected, your deposit will be refunded. If you cancel after approval, your deposit may be kept.
To get a refund, cancel within 72 hours. Refunds are sent within 21 days (or 14 days in Washington).
For WA and NV communities, check with the office for fee details.
We may request consumer reports to evaluate your application. You have the right to inspect these reports.
Making a payment confirms your agreement to these terms.
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